The most popular use for AI at work isn’t spreadsheets—it’s therapy. One in five top AI apps are companions, not productivity tools.
Scott Galloway argues that the real AI revolution isn’t about automating work, but about people turning to bots for companionship and therapy. He points out that AI is now the go-to for questions people are too embarrassed to ask anyone else, from health worries to personal doubts. While some founders have used AI to build companies with almost no staff—one startup is projected to hit $2 billion in sales with just two employees—Galloway says the tech’s limits are obvious: chatbots hallucinate, ads mislead, and regulators are circling.
He calls AI 'all chip no salsa'—good at regurgitating safe, average answers, but useless for the kind of creative thinking that makes a business or relationship stand out. Galloway’s own discomfort with an AI avatar of himself, and his hard line against letting kids form synthetic relationships with bots, drives home his point: AI should be a tool, not a substitute for real human messiness. He closes with practical advice—bring data to meetings, don’t stress about your accent, and remember that the best ideas and relationships still need a human touch.